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Nice tips! I can add some more: 1) Time difference. If you outsource to a distant country be prepared for some pauses in communication. 2) If your account manager tries to make you buy additional services, it's a first signal for you to think over signing a contract with them. 3) There is no such thing as a free lunch. If the services are too cheap, probably the quality will be low too. Mind this. Here are some more tips on outsourcing https://qubit-labs.com/6-tips-outsource-agile-development-smartly/
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