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RBFX Support

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  1. RoboMarkets: changes in trading schedule (Russia Day) Dear Clients and Partners, We’re informing you that due to the public holiday in Russia (Russia Day), the USDRUB currency pair will be traded according to the changed schedule* on June 12th 2018. June 12th, 2018 – no trading. June 13th, 2018 – trading starts as usual. Please, take into account these changes in schedule when planning your trading activity. * – This schedule is for informational purposes only and may be changed by the provider. Sincerely, RoboMarkets Team
  2. RoboMarkets has introduced an opportunity to trade real stocks in R Trader terminal Dear Clients and Partners, RoboMarkets has opened an access to new trading instruments in multi-asset R Trader terminal. From now on, you can start investing in real stocks of the largest American stock exchanges, and also take part in all corporate events as their owners. The number of new instruments - more than 3,000 stocks Trading platform - R Trader Leverage - up to 1:20 Commission is from - 0.0045 USD per stock Open an R Trader account and get access to more than 11,000 instruments: Real stocks, Indices, Cryptocurrencies, CFDs on DE, Swiss, and US stocks. or start with a free demo account Being a multi-asset broker with more than 6 years of experience, we’re trying to provide our clients with the best possible opportunities for diversification of their investment portfolios. Our top priority is the highest quality level of all products: the ones that already exist and those, which have been introduced recently. We see some steadily growing interest of our European clients to the real stock exchange trading and offer them some of the most competitive trading conditions on this market. Introduction of real stocks trading in R Trader terminal has taken us to a brand new level as a broker. Low commissions and participation in corporate events will satisfy requirements of the vast majority of traders. Kiryl Kirychenka, RoboMarkets product manager Sincerely, RoboMarkets team
  3. Changes in trading schedule (Memorial Day in the USA) Dear Clients and Partners, We’re informing you that due to the public holiday in the USA (Memorial Day), several instruments will be traded according to the changed schedule* on May 28th 2018. RoboMarkets Trading schedule on metals (XAUUSD, XAGUSD): • May 28th, 2018 – trading stops at 7:45 PM server time. • May 29th, 2018 - trading starts as usual. Trading schedule on CFDs on Crude Oil (WTI, Brent): • May 28th, 2018 – trading stops at 7:45 PM server time. • May 29th, 2018 - trading starts as usual. Trading schedule on CFDs on US indices (US500Cash, US30Cash USTechCash): • May 28th, 2018 – trading stops at 7:45 PM server time. • May 29th, 2018 - trading starts as usual. R Trader Trading schedule on US indices (US30, US5003, NAS100): • May 28th, 2018 – trading stops at 7:45 PM server time. • May 29th, 2018 - trading starts as usual. Trading schedule on US Stocks and ETFs: • May 28th, 2018 – no trading. • May 29th, 2018 - trading starts as usual. Please, take into account these changes in schedule when planning your trading activity. * – This schedule is for informational purposes only and may be changed by the provider. Sincerely, RoboMarkets team
  4. Changes in trading schedule (Whit Monday in Germany) Dear Clients and Partners, We’re informing you that due to the public holiday in Germany (Whit Monday), several instruments will be traded according to the changed schedule* on May 21st 2018. RoboMarkets Trading schedule on CFDs on the DAX Index (DE30Cash) May 21st, 2018 – no trading. May 22nd, 2018 – trading starts as usual R Trader Trading schedule on CFDs on the DAX Index (GER30) * – This schedule is for informational purposes only and may be changed by the provider. Sincerely, RoboMarkets team
  5. RoboForex is announcing changes to login procedure in the cTrader terminal Dear Clients and Partners, We’re informing you that on May 1st, 2018, the login procedure in cTrader will be changed. Starting from the specified date, you can only use e-mail and password from your cTrader ID (cTID) to log into the cTrader trading terminal. The combination "Trading account + Password" in the sign-in form will be deactivated. If you already have a cTrader ID, you need to use it to log into the terminal and check whether all your trading accounts are displayed on the list of accounts linked to your cTID. This list is located in the account selection panel on the left side of the screen. If any of your accounts does not appear on the list, you need to do the following: • Click "Trading Accounts" in the account selection panel; • In the dialog window, enter your account number and password from it manually. If you do not have a cTrader ID yet, you need to create it through the registration form at ct.roboforex.com, entering your E-mail and creating a password to log in. All trading accounts that you used previously through this browser will be automatically attached to your new cTID. If any of your accounts are not on the list, link them to your cTID as specified above. If you do not have cTrader ID on May 1st, it will be created for you automatically with the e-mail you specified when registering your Members Area, and all your cTrader accounts will be linked to your cTID. You will receive a password for cTID in an email that will be sent from the cTrader platform to your E-mail. Sincerely, RoboForex Team
  6. Changes in trading schedule (May holidays) Dear Clients and Partners, We’re informing you that due to the public holidays in Russia (Spring and Labor Day, and Victory Day) and Europe, several instruments will be traded according to the changed schedule* on May 1st and 9th 2018. RoboMarkets Trading schedule on USDRUB • May 1st, 2018 – no trading. • May 2nd, 2018 – trading starts as usual. • May 9th, 2018 – no trading. • May 10th, 2018 – trading starts as usual. Trading schedule on CFDs on DAX (DE30Cash) • May 1st, 2018 – no trading. • May 2nd, 2018 – trading starts as usual. R Trader Trading schedule on USDRUB • May 1st, 2018 – no trading. • May 2nd, 2018 – trading starts as usual. • May 9th, 2018 – no trading. • May 10th, 2018 – trading starts as usual. Trading schedule on CFDs on key indexes of European stock markets (UK100, SPA35, GER30, FRA40) • May 1st, 2018 – no trading. • May 2nd, 2018 – trading starts as usual. Please, take into account these changes in schedule when planning your trading activity. * – This schedule is for informational purposes only and may be changed by the provider. Sincerely, RoboMarkets team
  7. Be among the first to know about new features of the strategy builder Dear Clients and Partners, We’re pleased to inform you about several updates of the R Trader terminal functionality. Among other things, we’ve improved a search box of trading instruments, boosted the terminal performance, and added new opportunities for creating trading robots in the strategy builder. 1. Time indicator From now on, when creating a trading strategy, you have an opportunity to set time limits in the strategy parameters. For example, you can create a strategy, which will activate orders during the first hour after the US stock market opening. This rule may be applied both separately and in combination with other conditions specified in the strategy builder. 2. Opening in the next bar This feature will be useful for creating algorithms based on candlestick patterns. By activating "Trading on the next bar" feature in the running strategy, you will disable calculation of signals on every tick inside the bar. 3. Average spread when testing You have an opportunity to specify the average spread value when testing your strategy using historic data and, thanks to this, get more accurate results. 4. New templates A set of standard templates have been expanded: we’ve added several new interesting templates for creation of trading robots using the strategy builder. In addition to that, we’ve expanded and updated "Umstel Helpdesk" section, where you can find answers to your questions about the builder. Sincerely, RoboMarkets team
  8. Changes in trading schedule (Easter holidays) Dear Clients and Partners, We’re informing you that due to the Easter holidays in the USA and the European countries, Catholic Good Friday and Easter Monday, there will be some changes to the trading schedule*. RoboMarkets Trading schedule on metals (XAUUSD and XAGUSD), CFD on indices (US500Cash, USTECHCash, US30Cash), and CFD on oil (WTI, Brent) • March 30th, 2018 – no trading. • April 2nd, 2018 – trading starts as usual. Trading schedule on CFD on the DAX index (DE30Cash) • March 30th, 2018 – no trading. • April 2nd, 2018 – no trading. • April 3rd, 2018 – trading starts as usual. R Trader Trading schedule on US stocks and ETFs • March 30th, 2018 – no trading. • April 2nd, 2018 – trading starts as usual. Trading schedule on US indices (US500, US30, NAS100) • March 30th, 2018 – no trading. • April 2nd, 2018 – trading starts as usual. Trading schedule on CFD on the DAX index (GER30) • March 30th, 2018 – no trading. • April 2nd, 2018 – no trading. • April 3rd, 2018 – trading starts as usual. Please, take into account these changes in schedule when planning your trading activity. * – This schedule is for informational purposes only and may be changed by the provider. Sincerely, RoboMarkets team
  9. Cryptocurrencies are now available for trading at RoboMarkets Dear Clients and Partners, We’re pleased to inform you that from now on RoboMarkets offers you to trade CFDs on the most popular cryptocurrencies – Bitcoin, Bitcoin Cash, Dash, Ethereum, Litecoin, and Ripple. Investments into new instruments are available in MetaTrader 4, MetaTrader 5, WebTrader, and R Trader terminals. RoboMarkets respects its clients’ interests and aims to provide them with the most various instruments along with comfortable trading conditions and consistent high quality of services and support. Introduction of such innovative instruments as cryptocurrencies is a natural step towards accomplishing the Company’s goal. New trading instruments are available for Pro-Standard, ECN-Pro, Prime, Pro-Affiliate, ECN-Pro Affiliate, and R Trader accounts. More detailed information about trading conditions for CFDs on cryptocurrencies can be found on "Contract specifications" page of our website. Apart from this, we’ve expanded opportunities for trading cryptocurrencies through R Trader platform: no swaps when the leverage value is 1:1. Sincerely, RoboMarkets team
  10. RoboMarkets has received "Most Innovative Multi-Asset Broker 2018" award Dear Clients and Partners, We’re pleased to inform you that RoboMarkets has been once again recognized at "London Forex Show" (London, the United Kingdom), where the Company was announced as the winner in the category "Most Innovative Multi-Asset Broker 2018". "We take "Most Innovative Multi-Asset Broker 2018" award as another confirmation that our operations to increase the range of our services and improve their level as one of the world’s leading multi-asset brokers are very efficient. At the same time, it’s an excellent motivation to continue improving, provide our clients with the most up-to-date and quality professional services, and create more challenging and innovative concepts." Marketing Manager Anton Ivanov The Company is constantly developing and its main goal is to provide clients with quality and reliable brokerage services based on implementation of modern instruments and advanced technologies. More than 8,700 trading instruments 7 asset classes (Forex, ETF, stocks, indices, metals, commodities, energies) 5 trading platforms (MetaTrader 4, MetaTrader 5, R MobileTrader, R Trader, R WebTrader) 2 investment platforms (CopyFX, RAMM) London Forex Show is financed and held by Investor Conferences (UK) Ltd., which was founded by Lisa Campbell in 2010. London Forex Show is one of the country’s most important forex events and RoboMarkets was one of its sponsors this year. This one-day exhibition is held annually and provides retail investors and forex traders with an opportunity to complete independent training or attend practical courses, themes of which will be interested to traders of any skills and experience, and have personal conversations with representatives of the companies working in the industry. "London Forex Show 2018" photo report Sincerely, RoboMarkets team
  11. Changes in trading schedule (switch to Daylight Saving Time) Dear Clients and Partners, We’re informing you that on March 11th 2018, the USA will transfer to the daylight saving time, European countries will switch to the summer time on March 26th 2018. Thereby, there will be some changes to the trading schedule*. RoboMarkets Trading schedule on metals (XAUUSD, XAGUSD) • From March 12th to 23rd 2018, trading on metals will be opened and closed 1 hour earlier than usual (server time). Trading session (server time): 12:02 AM - 10:59 PM • Starting March 26th 2018, trading on metals will be available within the operating range of the contract specifications. Trading schedule on CFD on US indices • From March 12th to 23rd 2018, trading on CFD on US indices will be opened and closed 1 hour earlier than usual (server time). Trading session (server time): 2:00 AM - 10:15 PM. • Starting March 26th 2018, trading on CFD on US indices will be available within the operating range of the contract specifications. Trading schedule on CFD on oil (Brent and WTI) • From March 12th to 23rd 2018, trading on CFD on oil will be opened and closed 1 hour earlier than usual (server time). Trading session (server time): 2:00 AM - 10:15 PM. • Starting March 26th 2018, trading on CFD on oil will be available within the operating range of the contract specifications. Trading schedule on the USDRUB currency pair • Starting March 26th 2018, trading on the USDRUB currency pair will be opened and closed according to a new schedule. Trading session (server time): 10:00 AM - 7:00 PM. Please, note that on March 16th and 23rd 2018, trading on all instruments will be closed at 11:00 PM server time. R Trader Trading schedule on American stocks, indices, and ETFs • From March 12th to 23rd 2018, trading will be opened and closed 1 hour earlier than usual (server time). Trading session (server time): • US stocks: 3:30 PM - 10:00 PM. • US indices: 9:00 AM - 10:00 PM. • Starting March 26th 2018, trading will be available within the operating range of the contract specifications. Trading schedule on Forex currency pairs • On March 16th and 23rd 2018, trading will be closed at 11:00 PM server time. Please, take into account these changes in schedule when planning your trading activity. * – This schedule is for informational purposes only and may be changed. Sincerely, RoboMarkets Team
  12. Changes in trading schedule (International Women's Day) Dear Clients and Partners, We’re informing you that due to the public holiday in Russia, International Women's Day, on March 8th 2018, USDRUB will be traded according to the changed* schedule. 08.03.2018 - no trading. 09.03.2018 - trading starts as usual. Please, take into account these changes in schedule when planning your trading activity. * – This schedule is for informational purposes only and may be changed. Sincerely, RoboMarkets team
  13. Changes in trading schedule (Defender of the Fatherland Day) Dear Clients and Partners, We’re informing you that due to the public holiday in Russia, Defender of the Fatherland Day on February 23rd 2018, USDRUB will be traded according to the changed* schedule. 23.02.2018 – no trading. 26.02.2018 – trading starts as usual. Please, take into account these changes in schedule when planning your trading activity. * – This schedule is for informational purposes only and may be changed. Sincerely, RoboForex team
  14. Leverage up to 1:1000 and "Classic bonus" up to 115% for MT5 accounts Dear Clients and Partners, We’re pleased to inform you that RoboForex has improved trading conditions for MetaTrader 5 (MT5), one of the most advanced and high-tech terminals. Trade through the new generation platform MetaTrader 5 and benefit from the services that earlier were available only in MT4 terminal! The maximum admissible leverage has been increased up to 1:1000 Benefit from the leverage up to 1:700, 1:888, and 1:1000 on Fix-Cent, Fix-Standard, Pro-Cent, Pro-Standard, and CopyFX accounts. It may expand your trading opportunities and you may increase your trading volume without investing additional money. From now on, "Classic bonus" amount can be both 100% and 115%. When depositing at least 300 USD to your MT5-based account, you can receive 100% "Classic bonus". In case your deposit is from 500 USD, "Classic bonus" amount can be 115%. "Winter bonuses" promotion continues! Only until February 28th, hurry to benefit from all advantages the promotion has to offer, including increased limits and percentages of the bonus funds when depositing any amount of money to trading accounts. Read more… MT5 is a modern trading platform, which is able to meets the traders’ constantly increasing needs and requirements. Many of the Company’s clients have already assessed MetaTrader 5 advantages and are actively starting to trade through this more advanced and powerful version of the classic terminal on a regular basis. Read more about MT5 Sincerely, RoboForex team
  15. Changes in trading schedule (Presidents’ Day in the USA) Dear Clients and Partners, We’re informing you that due to the public holiday in the USA, Presidents’ Day on February 19th 2018, metals and several CFDs will be traded according to the changed* schedule. RoboMarkets Trading schedule on metals (XAUUSD and XAGUSD) • February 19th, 2018 - trading stops at 7:45 PM server time. • February 20th, 2018 - trading starts as usual. Trading schedule on CFD on oil (WTI, Brent) • February 19th, 2018 - trading stops at 7:45 PM server time. • February 20th, 2018 - trading starts as usual. Trading schedule on CFD on indices (US500Cash, USTECHCash, US30Cash) • February 19th, 2018 - trading stops at 7:45 PM server time. • February 20th, 2018 - trading starts as usual. R Trader Trading schedule on US stocks and ETFs • February 19th, 2018 - no trading. • February 20th, 2018 - trading starts as usual. Trading schedule on US indices (US500, US30, NAS100) • February 19th, 2018 - no trading. • February 20th, 2018 - trading starts as usual. Please, take into account these changes in schedule when planning your trading activity. * – This schedule is for informational purposes only and may be changed by the provider. Sincerely, RoboMarkets team
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